Meet the evolution of a simplified business workflows
No more hustling to organize your business workflow after using M4. These solutions are integrated within M4 app, making your business a better place, one app at a time.
Let's Begin
- Create a one time or contractual job with our flexi scheduling app.
- Jobs will be added into the calendar automatically and you may populate recurring jobs in a few simple clicks.
- By the way, you can create jobs perpetually for ongoing contracts too!
Auto Confirmations
- Save your time calling each and every of your customers.
-
Send Service Reminder to your customers automatically
a day before through your choice of communication platforms. - Automated : Email & SMS
- Click to send: WhatsApp
Last Minute Changes? No problem.
- With M4 you will be well prepared for all kinds of sudden changes on your fixed schedules.
- Just drag & drop on team calendar to re-assign or modify changes.
Assisted Job Assignment
-
When there are multiple stops within a day, chances of you
passing by the same place twice may happen. -
Assign jobs to your teams by zones with calculated trip
planning integrated with Google Maps.
Live updates from your team
- Technicians receive mobile notifications on new, rescheduled, or cancelled job to their current schedule
Ready, Set & Go!
-
Tap on refresh to get navigation to the next job.
Save time typing-in the address, just tap-n-go. - When arrive, tap on ‘start job’ to review and start the job.
-
Technicians’ check-in/out will notify operator
on their location & job time throughout the day.
Trip Planner On Mobile
-
Tap one button to open Google Maps routing feature
with Drag & Drop to rearrange the route for the day. -
Empower each staff with ability to plan their own trip
and save time without the need to type address and search
for customer location individually.
Get Things Done, Visually
-
MapScan allows your technicians to scan stations and
add into the floor plan with photo attachments for easy
identification and locating serviced stations.
Complete the job with customer feedback
- Receive service report when your technician ends the job.
-
After a customer signs & rates the job, a PDF service report
will be sent out automatically to your customer by email. -
By the way, any payment collected is reflected & technician
can add next follow up service in the service report.
...and many more
These features are fully integrated within M4 app, designed to optimize your team performance
Sales/ CRM
- Contact Management & Quotation
- Easy order renewals & service reminders
- Attach photos, documents & maps
Job Scheduling
- Drag-and-drop calendar
- Route optimization & trip planner
- SMS & email reminders
Servicing App
- Real-time updates & location tracking
- Add notes, photos, floorplans (MapScan)
- Use voice notes & service checklists
Billing (accounting)
- Auto-bill recurring customers
- Multi-currency support
- Issue credit/debit notes with ease
Customer Portal
- Dedicated intranet for customers to submit inquiries, track services, print certificates, and review invoices
Read MoreWhat M4 Can Do for You:
- Automate Time-Consuming Tasks
- Keep Your Field Teams Connected
- Deliver 5-Star Customer Experiences
- Make Data-Driven Decisions
M4’s integrated platform streamlines our scheduling, invoicing, and reporting processes. It reduces human error, ensures regulatory compliance, and enhances operational transparency.
Khairul Naim
Managing Director, Pakar Pest
M4 is purpose-built for the pest control industry — it covers our entire workflow from the first contact to final invoicing without the need for extra tools.
Lim CH
Founder, Sincerae Sdn Bhd
We have used a number of IT specialists before and we must comment that the services provided are very erratic and often they are not able to service when called upon. As such, we have constantly in search for a more reliable IT provider and eventually we found Datum who has been providing not only reliable but efficient services to us.
Stephen Liu
Ridpest Sdn Bhd
We have been using Datum system since year 2008 for our hygiene business, it has simplified my routine work tremendously especially the batch billing features.
Correen
Finance Manager, Cleanbio Hygiene Sdn Bhd
